Search FAQ
Getting Started
New to webcam models? Start here
Account & Profile
Manage your account settings
Payments & Credits
Billing and payment questions
Safety & Privacy
Your security is our priority
Getting Started
New to our platform? Here's everything you need to know to get started.
NaughtyLust is a premium webcam platform where you can interact with beautiful live models from around the world. Here's how it works:
- Browse Models: Explore over 15,892 webcam models
- Free Chat: Join public chat rooms to interact with models
- Private Shows: Enjoy one-on-one private sessions
- Cam2Cam: Share your webcam for intimate experiences
- Tips & Gifts: Show appreciation with tokens and virtual gifts
Right now, we have 1,247 models online and ready to chat!
You can browse and watch public shows as a guest, but registering unlocks many additional features:
- Participate in chat conversations
- Send tips and gifts to models
- Access private shows and cam2cam
- Create a favorites list
- Receive notifications when favorite models come online
- Access exclusive member-only content
Registration is free and takes less than 2 minutes!
Finding your perfect model is easy with our advanced search and filter options:
- Categories: Browse by gender, age, ethnicity, body type
- Languages: Models speak multiple languages including English, Spanish, French
- Popular Categories: Teen, MILF, Asian, Latina
- Status: See who's online, in private, or away
- Price Range: Filter by private show rates
- Ratings: Sort by member ratings and reviews
Pro tip: Check out model profiles to read their bios and see what they enjoy!
Account & Profile
Managing your account, profile settings, and personal information.
Creating your account is quick and simple:
- Click the "Sign Up" button in the top right corner
- Choose a unique username and secure password
- Enter a valid email address
- Confirm you're 18+ years old
- Verify your email address
That's it! You can start chatting with models immediately. No credit card required for registration.
If you've forgotten your password:
- Click "Login" then "Forgot Password?"
- Enter the email address associated with your account
- Check your email for a password reset link
- Click the link and create a new password
- Login with your new credentials
If you don't receive the email within 10 minutes, check your spam folder or contact support.
Currently, usernames cannot be changed after account creation. This policy helps maintain:
- Model recognition and relationship building
- Account security and verification
- Chat history and transaction records
If you need a different username, you'll need to create a new account. Contact support if you have special circumstances.
Payments & Credits
Everything about credits, payments, refunds, and billing.
Credits are our virtual currency used for all premium features:
- Private Shows: Typically 30-90 credits per minute
- Tips: Start from 1 credit, no maximum
- Cam2Cam: Additional 20-30 credits per minute
- Virtual Gifts: 5-500 credits depending on gift
- Spy Shows: Watch private shows for 10-20 credits/minute
Credits never expire and can be used across all models and features.
We accept multiple secure payment methods:
- Credit Cards: Visa, Mastercard, American Express
- Debit Cards: Most major debit cards worldwide
- PayPal: Quick and secure payments
- Cryptocurrency: Bitcoin, Ethereum, and others
- Bank Transfer: Direct bank transfers in select regions
- E-wallets: Skrill, Neteller, and more
All transactions are processed through secure, encrypted payment gateways.
We offer refunds in specific circumstances:
- Technical Issues: If our platform prevented you from using purchased credits
- Billing Errors: Duplicate charges or incorrect amounts
- Unauthorized Use: If your account was compromised
- Unused Credits: Within 48 hours if no credits were spent
Note: Credits used in private shows, tips, or gifts are generally non-refundable as the service was delivered. Contact our support team to discuss your specific situation.
We understand privacy is important. Charges appear as:
- "WEBSERVICES LTD" - Most common descriptor
- "DIGITAL ENTERTAINMENT" - Alternative descriptor
- "ONLINE SERVICES" - Generic service descriptor
The exact descriptor may vary by payment processor, but never includes "NaughtyLust" or any adult-related terms. Your privacy is protected.
Safety & Privacy
Your safety and privacy are our top priorities.
We implement multiple layers of privacy protection:
- Anonymous Browsing: No personal information required to browse
- Secure Encryption: All data transmitted using 256-bit SSL encryption
- Discrete Billing: No adult-related terms on payment statements
- Data Protection: Your information is never sold or shared
- Optional Privacy Mode: Hide your online status from other users
- Anonymous Usernames: No real names required
We comply with all major privacy regulations including GDPR and CCPA.
Absolutely! We maintain the highest security standards:
- SSL Certificates: Bank-level encryption for all connections
- Secure Payments: PCI DSS compliant payment processing
- Regular Security Audits: Third-party security assessments
- Malware Protection: Continuous monitoring and protection
- Account Security: Two-factor authentication available
- Content Moderation: 24/7 monitoring to ensure safe environment
Our platform is trusted by millions of users worldwide.
We have zero tolerance for inappropriate behavior. If you encounter:
- Harassment or abuse
- Spam or scam attempts
- Underage content
- Threatening behavior
- Violation of our terms
Take action immediately:
- Use the report button in chat or on profile pages
- Contact support immediately via live chat or email
- Block the user to prevent further contact
- Save evidence like screenshots if possible
Our moderation team reviews all reports within 30 minutes and takes swift action against violators.
Absolutely yes. We have strict age verification procedures:
- Government ID verification required for all models
- Multiple verification checks including photo ID and live verification
- Third-party age verification services used for additional security
- Regular compliance audits to ensure ongoing verification
- Zero tolerance policy for underage content
All models on our platform are verified to be 18 years or older. Any suspected underage content is immediately reported to authorities.
Technical Support
Common technical issues and troubleshooting tips.
Supported Browsers:
- Chrome 80+ (Recommended for best performance)
- Firefox 75+
- Safari 13+ (macOS and iOS)
- Edge 80+
- Opera 65+
Supported Devices:
- Desktop: Windows, macOS, Linux
- Mobile: iPhone, iPad, Android phones/tablets
- Smart TVs: Limited support via browser
Note: For the best experience, we recommend using the latest version of Chrome on desktop.
Video issues are usually caused by connection or browser problems. Try these solutions:
- Refresh the page and try again
- Clear browser cache and cookies
- Disable ad blockers temporarily
- Check internet speed (minimum 5 Mbps recommended)
- Close other tabs/applications using bandwidth
- Switch to a different browser
- Restart your router/modem
If problems persist, contact our technical support team for assistance.
Cam2cam requires browser permissions for camera and microphone access:
- Allow camera/microphone permissions when prompted by browser
- Check browser settings - ensure our site has camera/mic access
- Test in another browser to isolate the issue
- Update browser to the latest version
- Check privacy/security software blocking access
- Restart browser after changing permissions
Chrome users: Go to Settings > Privacy and Security > Site Settings > Camera/Microphone to manage permissions.
Audio issues can have several causes. Try these solutions in order:
- Check your device volume and ensure it's not muted
- Look for a mute button on the video player
- Try a different browser to test if it's browser-specific
- Check browser permissions for audio access
- Disable audio enhancements in your system settings
- Update audio drivers on your computer
- Test with headphones to rule out speaker issues
Note: Some models may have audio muted during public shows. Audio is typically available in private sessions.
Mobile Experience
Using NaughtyLust on your mobile device or tablet.
While we don't have a dedicated mobile app due to app store restrictions, our website is fully optimized for mobile devices:
- Mobile-responsive design that works perfectly on phones and tablets
- Touch-optimized interface for easy navigation
- Fast loading times on mobile networks
- All features available including private shows and cam2cam
- Add to home screen for app-like experience
Simply visit our website in your mobile browser for the full NaughtyLust experience!
For iPhone/iPad (Safari):
- Visit NaughtyLust.com in Safari
- Tap the Share button (square with arrow)
- Select "Add to Home Screen"
- Choose a name and tap "Add"
For Android (Chrome):
- Visit NaughtyLust.com in Chrome
- Tap the menu (three dots)
- Select "Add to Home screen"
- Choose a name and tap "Add"
This creates a convenient shortcut that opens like a native app!
Yes! Cam2cam is fully supported on modern mobile devices:
- Front and rear cameras can be used
- Automatic camera switching available
- High-quality video streaming on 4G/5G/WiFi
- Touch controls for easy camera management
- Privacy controls to pause/resume your camera
Requirements: iOS 13+ or Android 8+ with a modern browser. Ensure you grant camera permissions when prompted.
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Always verify you're contacting official support channels. Be cautious of phishing attempts and never share sensitive personal information via unofficial channels.
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